City Legal Office

Citizen’s Charter:

FRONT LINE SERVICE	PROCEDURE	TIME	RESPONSIBLE PERSON	REQUIREMENTS
Preparation and notarization of various legal documents for city employees and walk-in clients Affidavits Deeds Contracts Others	Interview of client and evaluation of document. Referral to the Paralegal for the preparation of the needed legal documents. Clients signs the requested document. Documents will be submitted to the City Legal Officer or Lawyer Consultants-on-Duty for review, confirmation, affirmation and notarization. Document will be recorded in the notarial registry and/or logbook. Release of the requested legal document to the Client.	30 mins		Valid Identification Card Residence Certificate Supporting Documents
Administrative investigation of any person, firm or corporation holding any franchise or exercising any public privilege for violation of the terms of franchise.	Receipt and recording of the complaint. Investigation and research. Conference/Confrontation. Preparation of findings and recommendation. Submission of the recommendation of investigation to the City Mayor’s Office.	5-7 days		Valid Identification Card Letter Request/Complaint

FRONT LINE SERVICE

PROCEDURE

TIME

RESPONSIBLE PERSON

REQUIREMENTS

Preparation and notarization of various legal documents for city employees and walk-in clients

Affidavits
Deeds
Contracts
Others

Interview of client and evaluation of document.
Referral to the Paralegal for the preparation of the needed legal documents.
Clients signs the requested document.
Documents will be submitted to the City Legal Officer or Lawyer Consultants-on-Duty for review, confirmation, affirmation and notarization.
Document will be recorded in the notarial registry and/or logbook.
Release of the requested legal document to the Client.

30 mins

Valid Identification Card
Residence Certificate
Supporting Documents

Administrative investigation of any person, firm or corporation holding any franchise or exercising any public privilege for violation of the terms of franchise.

Receipt and recording of the complaint.
Investigation and research.
Conference/Confrontation.
Preparation of findings and recommendation.
Submission of the recommendation of investigation to the City Mayor’s Office.

5-7 days

Valid Identification Card
Letter Request/Complaint

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City of Tacloban